Effective Date: 08/05/2023
2. Information We Collect
2.1 Personal Information: When you interact with our Website and use our services, we may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, shipping address, and payment information. We may also collect other information related to your orders, customization preferences, and uploaded graphics.
2.2 Automatically Collected Information: When you visit our Website, certain information may be collected automatically, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is used to analyze trends, administer the Website, and improve our services.
3. Use of Information
3.1 Customization and Order Fulfillment: We use the personal information you provide to process and fulfill your orders, customize your selected items, and deliver them to you. This includes sharing relevant information with our print-on-demand service provider and shipping carriers to facilitate the production, printing, and delivery of your customized items.
3.2 Communication and Support: We may use your personal information to communicate with you regarding your orders, provide customer support, respond to your inquiries, and send you transactional or service-related messages.
3.3 Marketing Communications: With your consent, we may send you promotional emails and newsletters about our products, offers, and updates. You have the right to opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
4. Legal Basis for Processing We rely on the following legal bases to process your personal information:
6. Retention of Uploaded Graphics
We understand that you may upload custom graphics or designs for the customization of our products. We want to assure you that we do not hold or retain any uploaded graphics for longer than necessary to complete the customization and order fulfillment process. Once your order is fulfilled, we do not store or keep copies of the uploaded graphics on our systems. We recommend that you retain copies of any graphics or designs you upload for customization purposes. We cannot be held responsible for any loss, damage, or unauthorized use of your uploaded graphics once the order has been completed and delivered. Please note that if you wish to make future orders with the same or similar graphics, you will need to re-upload the graphics for each order as we do not retain them on file. We highly recommend keeping a copy of your uploaded graphics for your own reference and future use. 7
7. Your Rights and Choices
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We strive to protect your personal information, but we cannot warrant the security of any information you transmit to us or that is stored on our systems.
9. Sharing of Information
9.2 Compliance with Laws: We may disclose your personal information as required by applicable laws, regulations, or legal processes, or in response to lawful requests from public authorities.
10. International Data Transfers
10.1 As part of our business operations, your personal information may be transferred to, stored, and processed in countries outside of your own. By using our services, you consent to the transfer of your personal information to these countries, including jurisdictions that may have different data protection laws than your country of residence.
11. Children’s Privacy
11.1 Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
12. Customer Rights Over Personal Data
12.1 Under the General Data Protection Regulation (GDPR) and applicable UK data protection laws, you have certain rights regarding your personal data. These rights include:
13. Data Protection
13.1 In the event of a data breach or illegal threat, we take the security of your personal data seriously. However, please note that while we implement security measures to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal data.
15. Contact Us